Privacy policy for https://home-repairs.de

Translation with Google translator, original text is in German

The following data protection declaration applies to the use of the website “home-repairs.de”

We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR). We collect and process your personal data in order to offer you the aforementioned portal. This statement describes how and for what purpose your data is collected and used and what choices you have regarding personal data. By using this website, you consent to the collection, use and transfer of your data in accordance with this privacy policy.

Our website can generally be used without providing personal data. Insofar as personal data (eg name, address or email addresses) are collected on our website, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent.

External hosting

Like almost all websites, this one is hosted by an external service provider. All data collected on this website is stored on the servers of external service providers. This is generally all data generated through this website, such as IP addresses, meta and communication data, contact data, etc. Hoster is used for the purpose of providing our online offering through a professional provider. As a rule, the hoster will not process or transmit your data.

Encryption

For security reasons and to protect the transmission of all content, this website uses SSL or TLS encryption. This means that the data you transmit to us cannot be read by third parties. You can recognize this by the “https” tag in your browser’s address line

Comments you can leave

If you leave a comment, the date, your IP address, your email address and your name will also be saved. The purpose of saving the IP address is to be able to act against the author in case of legal violations, such as insults or advertising.

Contact form and “Google re-CAPTCHA”

If you use our contact form, your data will only be saved for one or more hikes and will not be passed on. We will delete the data again after some time (eg after processing your registration or request). You also have the right to ask us to delete it or revoke your consent for storage.
Previously, this site used Google re-CAPTCHA to protect us from spam. The supplier is: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You can find Google’s data protection regulations and Google’s terms of use here: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl= in.

What does re-CAPTCHA do?
Simply put, it checks whether a human or a machine makes an entry. To do this, re-CAPTCHA analyzes website visitor behavior based on various characteristics. Analyzes run imperceptibly in the background. Whenever this technology is used, personal data (eg IP address, access location and time) are forwarded to Google. This allows for comprehensive tracking. You can also just send us an email.

Google Maps

This website also uses the Google Maps service on some pages, but passively. This means that the map only becomes active when you click on the map and the data (eg your IP address) is sent to Google. This guarantees data protection on our part on this website. As the operator of this website, we have no influence over this transfer of data after Google Maps has been activated.

Google Web Fonts

This website uses so-called Google web fonts to display fonts. We load these web fonts on our hoster, to prevent a connection to the Google service and the associated data transmission of your IP address. When you visit our website, your browser loads the necessary web fonts into your browser’s cache. If your browser does not support web fonts, a default font will be used by your computer. You can find more information about Google Web Fonts at: https://developers.google.com/fonts/faq and in Google’s data protection declaration: https://policies.google.com/privacy?hl=de .

Videos on YouTube

This site passively embeds YouTube videos. This means that the video is only loaded when you click on the video image or the play symbol. Only after this click will a connection be established with the YouTube servers and the data will be transmitted accordingly. If you log out of your YouTube account, you prevent YouTube from attributing your browsing behavior directly to your personal profile. In any case, after clicking on a video, various cookies are stored on your end device. These cookies are used, for example, to generate statistics. You can delete these cookies in your browser at any time. After clicking on a video, we no longer have any influence on data processing operations. You can find more information about data protection on YouTube in its data protection declaration: https://policies.google.com/privacy?hl=de.

1  Responsible body

The body responsible for the collection, processing and use of your personal data within the meaning of the GDPR is: see here page imprint

If you wish to object to the collection, processing or use of your data by us in accordance with these data protection regulations, as a whole or for individual measures, you can submit your objection to the responsible body mentioned above.

You can save and print this data protection declaration at any time.

2  General Site Usage

2.1  Access Data
We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and record data about your computer or mobile device. We collect, store and use data on all accesses to our online offer (so-called server log files). Access data includes name and URL of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval (HTTP response code), browser type and version, operating system, referring URL (or i.e. the previously visited page), IP address and the requesting provider.

We use this log data without attribution to your person or other profile for statistical evaluations for the purposes of operation, security and optimization of our online offer, but also for anonymous recording of the number of visitors to our website (traffic) and the scope and type of traffic Use of our website and services, also for billing purposes, to measure the number of clicks received from cooperating partners. This information allows us to provide you with personalized and location-based content and to analyze traffic, troubleshoot and troubleshoot and improve our services. We reserve the right to later check the log data if there is a justified suspicion of illegal use based on specific indications. We store IP addresses in log files for a limited period of time if this is necessary for security purposes or for the provision of a service or billing for a service, for example B. if you use one of our offers. After aborting the order process or upon receipt of payment, we delete the IP address if it is no longer needed for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offense related to the use of our website. We also save the date of your last visit as part of your account (eg when registering, logging in, clicking on links, etc.).

2.2  Email contact
If you contact us (e.g. via a contact form or email), we store your data in order to process the request and in case follow-up questions arise. We only store and use other personal data if you give your consent or if this is legally permitted without special consent.

2.3  Google Analytics
This website no longer uses the functions of the Google Analytics web analysis service.
The provider is Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. They are text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

In case of activation of IP anonymization, as previously on this website, your IP address will be processed by Google in the member states of the European Union or in other contracting states of the Agreement on the previously reduced European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by configuring your browser software accordingly; However, we would like to point out that in this case you will not be able, if applicable, to use all the functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and processing this data by Google by downloading the browser plug-in available at the following link and installing it: Click here

The browser plug-in offered by Google to disable cookies does not work on mobile devices. But even there, the data subject must have the option to prevent the recording of his IP address. In that sense, click here:

Deactivate Google Analytics

2.4  Legal basis and storage period
The legal basis for data processing in accordance with the above paragraphs is Article 6 Paragraph 1 Letter f) GDPR. Our interests in data processing are, in particular, ensuring the functioning and security of the website, investigating how visitors use the website and simplifying the use of the website.

Unless expressly stated otherwise, we only store personal data for as long as necessary to fulfill the intended purposes.

3  Your rights as a person affected by data processing

In accordance with applicable laws, you have a number of rights in relation to your personal data. If you wish to assert these rights, please send your request by email or post to the address provided in Section 1, clearly identifying yourself.

Below you will find an overview of your rights.

3.1  Right to confirmation and information
You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If that is the case, you have the right to obtain information from us free of charge about the personal data stored about you, together with a copy of that data. In addition, you are entitled to the following information:

1. the purposes of processing;

2. the categories of personal data being processed;

3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;

4. if possible, the expected duration for which the personal data will be stored or, if this is not possible, the criteria used to determine that duration;

5. the existence of a right to rectify or erase personal data concerning you or to restrict processing by the person in charge or a right to object to this processing;

6. the existence of a right of appeal to a supervisory authority;

7. if personal data is not collected from you, all available information about the origin of the data;

8. the existence of automated decision-making, including profiling in accordance with Article 22, paragraphs 1 and 4 GDPR, and – at least in such cases – significant information about the logic involved and the scope and intended effects of such processing for you.

If personal data are transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards in accordance with article 46 GDPR in relation to the transfer.

3.2  Right to rectification
You have the right to demand that we correct any inaccurate personal data about you without delay. Taking into account the purposes, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

3.3 Right to delete “Right to be forgotten”
You have the right to ask us to delete personal data concerning you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:

1. Personal data are no longer necessary for the purposes for which they were collected or processed.

2. You revoke your consent on which the processing was based in accordance with Article 6 Paragraph 1 of the GDPR Letter a or Article 9 Paragraph 2 Letter a of the GDPR and there is no other legal basis for the processing.

3. You object to processing in accordance with Article 21, Paragraph 1 of the GDPR and there are no legitimate grounds for the processing, or you object to the processing in accordance with Article 21, Paragraph 2 of the GDPR.

4. Personal data has been processed unlawfully.

5. The erasure of personal data is necessary for the fulfillment of a legal obligation under the legislation of the Union or of the Member State to which we are subject.

6. Personal data was collected in connection with information society services offered in accordance with Article 8 (1) GDPR.

If we have made personal data public and are obliged to delete it in accordance with Art. 17 GDPR, we will take appropriate measures, including technical measures, taking into account available technology and implementation costs, to inform data controllers processing who processes personal data, to inform you that you have requested them to delete any links or copies or replications of such personal information.

3.4  Right to restriction of processing
You have the right to request that we restrict processing if one of the following conditions is met:

1. the accuracy of the personal data is disputed by you, for a period which allows us to verify the accuracy of the personal data,

2. the processing is unlawful and you have refused the deletion of the personal data and instead requested that the use of the personal data be restricted;

3. we no longer need the personal data for processing purposes, but you need the data to claim, exercise or defend legal claims, or

4. You have objected to processing in accordance with article 21, paragraph 1 of the GDPR, provided that it has not yet been determined whether our company’s legitimate grounds outweigh your own.

3.5  Right to data portability
You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format, and you have the right to transmit this data to another controller without impediment from us, provided that

1. Processing is based on consent in accordance with Article 6 Paragraph 1 Letter to GDPR or Article 9 Paragraph 2 Letter to GDPR or on a contract pursuant to Article 6 Paragraph 1 Letter b GDPR and

2. processing is carried out through automated procedures.

When exercising your right to data portability in accordance with paragraph 1, you have the right to have personal data transmitted directly by us to another controller, insofar as this is technically feasible.

3.6  Right of Opposition
You have the right, on grounds arising from your particular situation, to object at any time to the processing of personal data relating to you on the basis of Article 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If personal data is processed by us to operate direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.

You have the right, on grounds arising from your particular situation, to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes, in accordance with article 89, paragraph 1 of the GDPR, unless the processing is necessary to fulfill a task in the public interest.

3.7  Automated decisions, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects on you or similarly significantly affects you.

3.8  Right to revoke consent under data protection law
You have the right to withdraw consent to the processing of personal data at any time.

3.9  Right to file a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, place of work or place of the alleged infringement, if you consider that the processing of your personal data is unlawful.

4  Data Security

We make every effort to ensure the security of your data within the scope of applicable data protection laws and technical possibilities.

Your personal data will be transmitted encrypted with us. This applies to your orders as well as customer login. We use the SSL (Secure Socket Layer) encryption system, but we would like to point out that data transmission over the Internet (eg when communicating by e-mail) may have security holes. Complete protection of data against access by third parties is not possible.

To protect your data, we maintain technical and organizational security measures, which we constantly adapt to the state of the art.

We also do not guarantee that our offer will be available at certain times; Malfunctions, interruptions or failures cannot be excluded. The servers we use are regularly and carefully backed up.

5 Automated Decision Making

Automated decision-making based on collected personal data does not take place.

6  Transfer of data to third parties, no transfer of data to countries outside the EU

In principle, we only use your personal data within our company. If and to the extent that we engage third parties to fulfill contracts (eg logistics service providers), such personal data will be received only to the extent that transmission is necessary for the corresponding service.

In the event that we outsource certain parts of data processing (“order processing”), we contractually oblige processors to only use personal data in accordance with the requirements of data protection laws and to ensure that the rights of the person concerned are protected.

A transfer of data to entities or persons outside the EU outside the cases mentioned in point 2.3 of this declaration does not take place and is not foreseen.

Data protection declaration for use of Facebook plugins (Like button)

Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated into our website. You can recognize Facebook plugins by the Facebook logo or the “Like-Button” (“Like”) on our website. You can find an overview of Facebook plugins here: Click here click .

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plug-in. Facebook receives information that you have visited our website with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our website with your user account. We would like to point out that we, as the provider of the pages, are not aware of the content of the transmitted data or how they are used by Facebook. You can find more information about this in the Facebook data protection declaration: Click here.

If you do not want Facebook to be able to associate your visit to our website with your Facebook user account, please log out of your Facebook user account.

Privacy Policy for Use of Pinterest

On our website, we use social plugins from the Pinterest social network operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”). If you visit a page that contains this plugin, your browser will establish a direct connection to Pinterest’s servers. The plugin transmits log data to the Pinterest server in the US. This log data may include your IP address, the address of websites you visit that also contain Pinterest functions, browser type and settings, the date and time of the request, how you use Pinterest and cookies.

More information about the purpose, scope and processing and use of data by Pinterest, as well as your rights in this regard and options to protect your privacy, can be found here in Pinterest’s privacy policy.

Twitter Privacy Policy

The Twitter service functions are integrated into our websites. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We would like to point out that we, as the provider of the pages, are not aware of the content of the transmitted data or how they are used by Twitter. You can find more information about this here in Twitter’s data protection statement. You can change your privacy settings. Twitter data protection in account settings change here.

Privacy Policy for Using Tumblr

Our pages use buttons from the Tumblr service. The provider is Tumblr, Inc., 35 East 21st St, 10th Floor, New York, NY 10010, USA. These buttons allow you to share a post or page on Tumblr or follow the provider on Tumblr. If you access one of our sites with a Tumblr button, your browser will establish a direct connection to Tumblr’s servers. We have no control over the amount of data Tumblr collects and transmits using this plugin. According to the current status, the user’s IP address and the URL of the respective website are transmitted. For more information, see Tumblr’s Privacy Policy here.

Privacy Policy for Use of LinkedIn

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn’s servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click LinkedIn’s “Recommend” button and are logged into your LinkedIn account, LinkedIn may attribute your visit to our website to you and your user account. We would like to point out that, as the provider of the pages, we are not aware of the content of the transmitted data or how it is used by LinkedIn. For more information, see LinkedIn’s privacy policy here.